Is your computer protected against ransomware attacks? Ransomware is a type of malware (malicious software) which criminals use to extort money. It holds data to ransom using encryption or by locking users out of their device.

The following are basic recommendations for protection against ransomware attacks and the necessary ransomware removal guide:

  1. Stop phishing letters before they go to users. Use cloud technologies to block malicious attachments and phishing links.
  2. Train your employees. Focus on certain practical skills and instruct different groups of employees differently.
  3. Back up your files frequently as well. Regular updates will minimize the chances of infection.
  4. Ransomware recovery. In some cases, free decryption tools can help you restore the data without having to pay any ransom.

Ransomware removal guide

Follow the ransomware removal steps below to recover from a ransomware attack.

Step 1: Disconnect from the internet

First up, disconnect from the internet to stop the ransomware from spreading to other devices.

Step 2: Run a scan using internet security software

Use the internet security software you have installed to run a scan. This will help to identify any threats. If it detects any risky files, they can be removed or quarantined.

Step 3: Use the ransomware decryption tool

If your computer gets infected with encryption ransomware, you will need to use a ransomware decryptor to decrypt your files and data so that you can access them again.

Step 4: Restore files from backup

If you have backed up your data externally or on cloud storage, restore a clean backup of all your files on your computer. This allows you to revert to a version of the software that is malware-free.

If you don’t have a backup, then clearing your computer and recovering your files is going to be a lot harder. To prevent this from happening, Hexistor recommends regularly backing up your data. If you’re prone to forgetting, then take advantage of automatic cloud backup services or set up calendar reminders for yourself.

Datto SaaS Protection is the leading cloud-to-cloud backup solution built exclusively for MSPs, protecting thousands of businesses today. This product offers comprehensive backup and recovery for critical cloud data that lives in Microsoft 365 and G Suite applications.