To allow the communication between your servers and the Solarwinds cloud, request the rule below, depending on your location:

Solarwinds Cloud – America and Canada:

For the whole vlan 10, other vlans from servers that will go to the Solarwinds cloud, and the IT machines, open ports 443, 2999, 2995 through 2998 and 10441 through 10445 to access the IP range 68.169.200.201 through 68.169.200.221. This communication should be bidirectional.

Solarwinds Cloud – Asia:

For the whole vlan 10, other vlans from servers that will go to the cloud, and the IT machines, open TCP ports 80, 443, 2999, 5000 to access the IP range 27.111.214.112 through 27.111.214.116. This communication should be bidirectional.

Solarwinds Cloud – Europe:

For the whole vlan 10, other vlans from servers that will go to the cloud, and the IT machines, open TCP ports 80, 443, 2999, 5000 to access the IP range 88.84.155.188 through 88.84.155.190. This communication should be bidirectional.

Also, other exceptions recommended to be added for your Web Filtering are:

==Domain==

*.hexistor.com

*.cloudbackup.management

*.backup.management

*.iaso.com

 

==Paths==

C:\Program Files\Backup Manager

C:\ProgramData\Managed Online Backup

C:\ProgramData\MXB

 

==Exe files==

C:\program files\backup manager\backupFP.exe

C:\program files\backup manager\backupIP.exe

C:\program files\backup manager\backupUP.exe

C:\program files\backup manager\processcontroller.exe

C:\program files\backup manager\clienttool.exe