To start synchronizing to Solarwinds cloud, see the instructions below:

  1. Please request to Trustwave to create the firewall rule necessary according to your location:

Solarwinds Cloud – America and Canada:

For the whole vlan 10, other vlans from servers that will go to the cloud, and the IT machines, open TCP ports 80, 443, 2999, 5000 to access the IP range 68.169.200.214 through 68.169.200.221. This communication should be bidirectional.

Solarwinds Cloud – Asia:

For the whole vlan 10, other vlans from servers that will go to the cloud, and the IT machines, open TCP ports 80, 443, 2999, 5000 to access the IP range 27.111.214.112 through 27.111.214.116. This communication should be bidirectional.

Solarwinds Cloud – Europe:

For the whole vlan 10, other vlans from servers that will go to the cloud, and the IT machines, open TCP ports 80, 443, 2999, 5000 to access the IP range 88.84.155.188 through 88.84.155.190. This communication should be bidirectional.

  1. Also, we need to have your range of public IPs so we can whitelist it on our firewall.
  2. Once you have the firewall resolved, to start adding the new server Login to the Cloud Management Console at https://backup.management.
    1. From the Dashboard of the console, click on the Add button.
    2. On the Add Wizard select Servers or Workstations.
    3. Choose Installation option Regular.
    4. Enter the Device Name you’re going to be adding.
    5. Choose Product FS.
    6. Select Operating System Windows.
    7. Choose Storage Any.
    8. Click on Next to continue.
    9. Then you’ll get the link to download the Backup Manager client in the server and you’ll also see the Device Name as added and a Password, which is a unique key created by Solarwinds for the pairing process of the device. Save these details to use them on the installation of the Backup Manager in the server for the next step.
    10. Click Finish to close this window.
  3. On the server, download the installer from link: https://cdn.cloudbackup.management/maxdownloads/mxb-windows-x86_x64.exe. When you run it, the installation wizard will guide you through several quick steps:
    1. Language Settings. Choose as needed.
    2. Personal Access. Enter the Device Name and Password provided after adding the server in the Cloud Management Console.
      1. To find these details again:
        1. Login to the Cloud Management Console at https://backup.management.
        2. Go to the Dashboard.
        3. Click on the server you need.
        4. Then go to the Modification tab.
        5. There you’ll find the Device Name and Password.
    3. Security Code. Enter a new passphrase to encrypt your data, to keep it protected from unauthorized access.
      1. It is important to remember this security code, save it securely and share it with your team, since it will not be possible to access your backup data without it or to re-install the current Backup Manager device and it is not recoverable by Hexistor nor Solarwinds support.
    4. Schedule your Backup. Specify the times you would like the server to start the daily backups. By the default you should only perform 1 Backup per day to go to the Cloud.
    5. Report via Email. Enter your email address to start receiving email reports on the status of the backup activities.
    6. File Selection. Choose the data that you want to send to the cloud. This option can be modified after the installation so you can skip it.
    7. Complete the installation by clicking Done.
  4. Once the installation is completed, there are a few additional steps that need to be performed to make sure that all configurations are set properly.
    1. Launch the Backup Manager client on the server by going to the browser and entering http://localhost:5000.
    2. Configure Data Sources. Select the Sources  you want to backup to the cloud.
      1. On the Backup Manager, click on the Backup tab, then check the options over the Protected Sources section.
      2. Files and Folders. Click on the Add button to select the drives you want to backup. If you want to include/exclude specific locations, expand the drives and check/uncheck the folders you need.
      3. System State. To backup the server as an image to be able to restore the operating system with its configurations. Click Add if you want to enable this.
      4. Over Available Sources, select any additional application specific backup that you would like. For example MS SQL/Oracle, to backup these databases files.
    3. Set Schedule. To modify the times you want to perform the cloud backups.
      1. On the Backup Manager, click on the Preferences tab and choose the Schedule option.
      2. If it doesn’t exist already, click on Add Schedule.
      3. Enter a Name for the schedule.
      4. Pre-backup/Post-backup. Leave these as is.
      5. Time. Enter the time when you want the cloud backup to run.
      6. Days. Since backups would normally run daily, enter all day names on this box.
      7. Backups. Choose the data sources you have added to run on this schedule. For example, if you have only Files and Folders data sources, that’s what should be added here. If you have Files and Folders and System State, then add both as well.
      8. Click on Save to complete.
    4. Set Backup Archiving. This is necessary to configure the archive of the backups stored in the cloud, since Soalrwinds would only store 30 days of backups by default. This setting needs to be configured to make the system store one backup per month as well, to be kept for the years required for compliance.
      1. On the Backup Manager, click on the Preferences tab and choose the Archiving option.
      2. Click on Add Archiving.
      3. Name. Enter End of Month Archiving.
      4. Time. Enter the time of the monthly backup you want to keep. By default it could be set to 12:00 AM.
      5. Data Sources. Enter Files and Folders.
      6. Months. Enter All Months.
      7. Select Days of month and enter Last Day.
      8. Click on Save to complete.
    5. Configure Daily Report. To set up the email notifications to be sent once the backup jobs complete. This is necessary for your audits.
      1. Login to the Cloud Management Console at https://backup.management.
      2. From the Dashboard, on the right side click on the Save View button and choose Email View.
      3. Click Add a new Schedule.
      4. Recipients. Enter the email addresses where the notifications will be sent to.
      5. View. Leave as All devices.
      6. Subject. Edit the subject of the email as needed or leave it as is.
      7. Days of week. Select the days you wish to receive the notifications.
      8. Send it around. Enter the time to send the notifications.
      9. Mark checkbox ‘Include dashboard summary of backups’.
      10. Click on Save to complete.